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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Kevin Hwa

May 8, 2026

5  out of  5
rating by Kevin Hwa
"I had a wonderful experience working with Priscilla at State Farm! From the moment we started talking, she was an incredible listener who took the time to truly understand my needs. She went above and beyond to break down all the details of my policy, making sure I understood exactly what everything meant, and she worked hard to find me the best possible discounts. Beyond her professionalism, Priscilla is just a joy to talk to. She is a kind-hearted, genuine person, and her faith as a follower of Jesus shines through in her integrity and the way she treats others. It is clear that she loves what she does and puts her absolute best into her work. If you’re looking for someone who is both highly competent and truly cares about her clients, I cannot recommend Priscilla enough!"
We responded:
"Wow, thank you for the 5-star review, Kevin! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
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David Garcia

May 7, 2026

5  out of  5
rating by David Garcia
"Sean at State Farm was incredibly helpful and knowledgeable throughout the entire process. He took the time to clearly explain my car insurance coverage and helped me find a much better deal with even more coverage than I had before. He made everything easy to understand, answered all my questions patiently, and made sure I felt confident about the policy I was choosing. I really appreciated how honest, professional, and responsive he was. It’s rare to find someone who genuinely looks out for your best interest instead of just trying to sell you something. Thanks to Sean, I’m saving money while having better protection on my vehicle. I highly recommend working with him if you want great customer service and someone who truly cares about helping you get the right coverage."
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
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bill mcdonald

May 7, 2026

5  out of  5
rating by bill mcdonald
"Beat my current insurance on car and rent. I talked to real people and got fast, real life results"
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Ashley Goodenough’s Team. "
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Edward Haar

April 30, 2026

5  out of  5
rating by Edward Haar
"Justin Jobe is a highly quality insurance account manager. He is organized, communicative, customer focused, and financially savvy . I have received excellent service from him. Your organization is damn lucky to have him on your team. EJ Haar A very happy State Farm client!"
We responded:
"Thank you for taking the time to leave such a great review, Edward. We strive for excellence in all things insurance and are grateful for your positive feedback. "
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Karyl Partenheimer

April 22, 2026

5  out of  5
rating by Karyl Partenheimer
"Nefertari was terrific. She answered my questions quickly and pointed out a few extra details that helped clarify our policies. Happy to do business with her."
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Ashley Goodenough’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Hillsboro ."
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Erik Hakkila

April 17, 2026

5  out of  5
rating by Erik Hakkila
"Very helpful information covering various insurance policies and friendly customer service."
We responded:
"Thanks so much for the amazing review, Erik! We really appreciate your support here in Hillsboro . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
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ariel lebrun

April 10, 2026

5  out of  5
rating by ariel lebrun
"Super helpful and friendly!"
We responded:
"We appreciate your review, ariel. We are so happy that you had such a wonderful experience with State Farm Agent Ashley Goodenough’s Team here in Hillsboro ! "
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Tracy Migrants

April 5, 2026

5  out of  5
rating by Tracy Migrants
"Nefertari was very helpful to me in a stressful situation and walked me through appropriate steps, thank you so much!"
We responded:
"Thank you for the 5-star review, Tracy! Here on State Farm Agent Ashley Goodenough’s Team, we are proud to serve our community and appreciate your recognition. "
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Stephanie Atkin

March 26, 2026

5  out of  5
rating by Stephanie Atkin
"Nefertari Parks was very knowledgeable and helpful when I had to make changes to my policy. She explained everything thoroughly and without judgment. I like how she remembered to check back in with me on a task we needed to complete, understanding my unique situation. I appreciate her kindness and patience with me throughout the process."
We responded:
"Stephanie, thank you for your wonderful review of State Farm Agent Ashley Goodenough’s Team!"
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Reggie (Oregon Rock)

March 13, 2026

5  out of  5
rating by Reggie (Oregon Rock)
"I really appreciate the time given to my transaction by Neferati"
We responded:
"Thank you so much for the 5-star review of State Farm Agent Ashley Goodenough’s Team! We deeply appreciate your kind words here in Hillsboro . "
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Wil T. González

March 13, 2026

5  out of  5
rating by Wil T. González
"She is amazing thank you so much for your professionalism."
We responded:
"Wil, thank you for your wonderful review of State Farm Agent Ashley Goodenough’s Team!"
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Daniela Bartolo

February 21, 2026

5  out of  5
rating by Daniela Bartolo
"Muy buen servicio! Profesionales te explican todo a detalle."
We responded:
"Thanks so much for the amazing review, Daniela! We really appreciate your support here in Hillsboro . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
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Becky Baldwin

February 3, 2026

5  out of  5
rating by Becky Baldwin
"Very kind and helpful!"
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Ashley Goodenough’s Team. "
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Dawn D Marie

February 2, 2026

5  out of  5
rating by Dawn D Marie
"This is a shout out to two of the staff - "Nefertari and Sean, both of whom have helped me on more than one occasion, and both have been kind, and took the time needed to get me the information and answers I needed. Thank you for the great service!"
We responded:
"Thank you so much for the 5-stars, Dawn! We really appreciate your feedback and are always here to help with any insurance needs you have. Feel free to reach out to us here on State Farm Agent Ashley Goodenough’s Team anytime."
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Margarita Lopez

January 28, 2026

5  out of  5
rating by Margarita Lopez
"Nefertari Was who I worked with and she answered all questions and was very helpful and friendly to talk with."
We responded:
"Thank you for your wonderful feedback. We are pleased to hear that you had a positive experience with us here on State Farm Agent Ashley Goodenough’s Team. "
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Shelly

January 5, 2026

5  out of  5
rating by Shelly
"Nefertari Parks is an amazing representative, full of insite and answers, with kindness in her voice. Thank you for having such a knowledgeable team in the office."
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Amanda Coleman

December 18, 2025

5  out of  5
rating by Amanda Coleman
"Sean is awesome! He has helped me set up renters liability insurance and auto insurance. He takes the time to explain everything in detail and makes sure you understand everything. More than that he's very personable and will do all he can to save you money. Highly recommend! : )"
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Jackie Bartolo

December 13, 2025

5  out of  5
rating by Jackie Bartolo
"Got great service from Sean. Very patient and very detailed on all my plan options. Would recommend!"
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Tricia Bishop

December 11, 2025

1  out of  5
rating by Tricia Bishop
"I'm very disappointed in the service, or I should say, non-service I received from Sean the "office manager". He was often unable to answer direct questions about my policies. When he assured me he would find answers and return my call, I never heard from him. Compared to my state farm agent in a different state, his professionalism is non-existant. I never write reviews, good or bad. His treatment of this client inspired me to write this review."
We responded:
"Hi Tricia, We’re sorry to hear about your experience and appreciate you taking the time to share this feedback. That’s not the level of clarity, communication, or follow-through we aim to provide. We understand how frustrating it can be when questions aren’t fully answered or when follow-up doesn’t meet expectations, and we regret that this was your impression of our office. We would welcome the opportunity to learn more about what happened and see if there’s anything we can do to provide clarity or help resolve any remaining concerns. If you’re open to it, please contact our office directly so we can look into this further. Thank you again for bringing this to our attention."
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Lissandra Valdes M.

December 11, 2025

5  out of  5
rating by Lissandra Valdes M.
"I had a pleasant experience working with Sean. Even though we had a few hurdles along the way, he was very attentive , guided me through every step with patience and professional. Highly recommend!"
We responded:
"Hey Lissandra, Thank you for taking the time to share your experience. We’re so glad to hear you felt supported throughout the process and that Sean was attentive, patient, and professional, even when a few hurdles came up. Helping individuals and families understand their options and feel confident in their life insurance decisions is something our team truly cares about, and we’re grateful you trusted us to guide you through it. We appreciate the recommendation and look forward to being a resource for you in the future!"
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William Subroto

December 5, 2025

5  out of  5
rating by William Subroto
"Sean did a great job walking me through all my questions. I called to just do a simple task and he walked me through the whole process. And cheaper than the website in the end to boot."
We responded:
"Thank you for the fantastic 5-star review! We’re thrilled to hear you had a great experience and truly appreciate your support. Looking forward to serving you again!"
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Kathy Dawson

December 2, 2025

5  out of  5
rating by Kathy Dawson
"Sean was very helpful in switching my policy from state to state. Very thorough and kind, willing to answer all my questions and stayed on the phone the whole time to get my policy updated. Plus he saved me money! 10/10 recommend."
We responded:
"Thank you so much for your wonderful 5-star review! Providing reliable coverage and exceptional customer care is our top priority. If you ever have any questions or need assistance in the future, please don't hesitate to reach out. We're here to help!"
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Teresa Cooney

November 19, 2025

5  out of  5
rating by Teresa Cooney
"Nef (and Ashley) helped me to move all my policies to a trust. Very patient and answered all my questions"
We responded:
"Thank you so much for your wonderful 5-star review Teresa! We truly appreciate your kind words and are thrilled to hear that you had a great experience with us. Your feedback motivates our team to continue delivering the best service possible."
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Haley Shoe

November 15, 2025

5  out of  5
rating by Haley Shoe
"I really can’t say enough good things about Sean at this office. I’m a very anxiety induced customer, so I’ve called countless times with questions and concerns. Every time Sean has eased my anxieties and answered my questions to the fullest. He’s very genuine and very knowledgeable. He embodies the good neighbor that’s there!"
We responded:
"Thank you for your kind words! We're thrilled to hear you had a positive experience with us. Your satisfaction is our priority!"
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Yanhui Zhao

November 14, 2025

5  out of  5
rating by Yanhui Zhao
"Sean is really helpful answering all the questions and walking through all the details on quote, and we got everything taken care of through two phone calls from two different states. It is a great experience working with Sean taking care of the insurance for the rental property. Highly recommend to anyone shares similar needs!"
We responded:
"We truly appreciate your fantastic 5-star rating Yanhui! It’s great to know that we met your expectations. Thank you for your kind words and continued support!"